Frequently Asked Questions

How do I book an appointment?

You can book an appointment by calling us at +1 423-540-0777 or emailing williamshairsalon@gmail.com

What is your cancellation policy?

We require 24 hours notice for cancellations. Late cancellations may be subject to a fee of 50% of the service price.

What payment methods do you accept?

We accept all major credit cards, cash, Venmo, Apple Pay and Google Pay. Personal checks are not accepted.

What are your business hours?

Our salon hours are Tuesday-Saturday: 9am-7pm EST, closed Sundays & Mondays.

What are your hygiene and safety standards?

We maintain the highest industry standards for cleanliness and safety. All tools and equipment are sterilized after each use, workstations are disinfected between clients, and fresh linens are provided for every service. Our stylists are trained in proper sanitation procedures to ensure a safe environment for all clients.

Do you offer services for special occasions?

Yes, we specialize in wedding and special occasion hairstyling. Please book at least 2 weeks in advance for these services.